SHIPPING & RETURNS

Nobody likes unexpected fees or shipping delays. Our goal is to be as upfront and clear about logistics as we can.
If your question is not answered on this page, leave us a message on our connect page and we will help you within 24 hours.

Shipping

How much does shipping cost?
Orders over $35 have free shipping and under $35 have a $4.95 shipping fee.

How long does shipping take?
Orders are processed within 24 hours and shipping takes anywhere between 2-10 days to all countries. 

Where can I track my package?
Within 24 hours after you placed your order, you will receive a tracking number through email or SMS. You can use this number to track your package on the tracking page.

Do I have to be home for the package?
In case your mailbox is at least 2.3cm thick and you ordered 1 or 3 pair of Baresocks, the package fits through your mailbox.


Returns

I received damaged or different items, what can I do?
We are sorry for this, please leave us a message on our connect page and we will make sure to send you the items you ordered as soon as possible.
We can also give you a refund if you prefer.

I don't like the item(s) I received, how can I return it/them?
We are sorry to hear this. 
Since we sell worldwide, organizing returns will get too complex or expensive if we manage this ourselves.
Customers who want to return their item(s) need to do this themselves, but will receive a $3.95 cashback within 7 days after the return is received, through the payment method that the order was placed.
If you want to return your item(s), send it to the following address (and please make sure to clearly include your name and order number):

Europaplein 946
3526WT Utrecht
The Netherlands

Unfortunately, we cannot refund products that have traces of usage or are washed. We recommend trying Baresocks on clean surfaces.

In what timeframe can I return my order?
Within 30 days after having received your order.